Privacy Policy

This Privacy Policy describes Sensibilities Day Spa's policies and procedures for collecting, using, and disclosing your information when you use our services. It also informs you of your privacy rights and how the law protects you. We are committed to preserving your privacy and building lasting relationships based on trust.

Who We Are

Sensibilities Day Spa ("the Company," "We," "Us," or "Our") provides this Privacy Policy to demonstrate our commitment to privacy. Our goal is to develop long-lasting relationships with our clients, through our spa services and retail products.

Our Website address is https://www.sensibilities-spa.com.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For this Privacy Policy:

  • Account: A unique account created per client for billing, service notes, and communications.

  • Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

  • Company: This refers to 107 Birch Inc., DBA Sensibilities Day Spa, 43 Town Square Blvd #100, Asheville, NC 28803.

  • Cookies: Small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that Website among its many uses.

  • Country: Refers to North Carolina, United States.

  • Device: Any device that can access the Website, such as a computer, cellphone, or digital tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Website, communications, and services provided by Sensibilities Day Spa.

  • Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service or to assist in analyzing how the Service is used.

  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

  • Website: Refers to the Sensibilities Day Spa website, accessible at https://www.sensibilities-spa.com.

  • You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

  • Information from contact forms, landing pages, or promotional pages (e.g., names and email addresses of individuals who communicate with us through these means)

Usage Data

Usage Data is collected automatically when using the Service. This may include:

  • Your Device's Internet Protocol address (IP address)

  • Browser type and version

  • Pages visited on our Service, the time and date of your visit, time spent on those pages, and unique device identifiers

When accessing the Service through a mobile device, we may also collect information such as:

  • Type of mobile device

  • Mobile device's unique ID

  • Mobile operating system and Internet browser type

  • Unique device identifiers

Analytics

We use Google Analytics for site traffic reporting, and a third-party software accesses the Google Analytics Reporting API to gather data about our Website. IP addresses are encrypted to ensure your privacy.

Learn more about how Google uses data in its partner sites policy.

How We Use Your Information

The information collected will be used to enhance your visitor experience and improve the functionality of our service. Specifically, we use your data for:

  • Providing and maintaining our Service, including monitoring usage

  • Managing your Account and registration as a user of the Service

  • Contacting you by email, phone, or SMS regarding updates or information related to our services

  • Sending you news offers and general information about similar services or events.

  • Managing your requests to us

Who Has Access to Your Information

Your personal information is accessible only to Sensibilities Day Spa employees, including administrative staff. In limited cases, your information may be accessible to our designated web service provider for site functionality purposes.

No individual personal information, such as appointment bookings or gift card purchases, is stored on this site or accessible by any third party.

SMS Privacy

Text Message Communication, also known as SMS. Your privacy is our priority. We will never share, sell, or trade your personal information, including phone numbers and SMS consent, with third parties under any circumstances. Your data will remain secure with us.

Security of Your Personal Data

We value the security of your Personal Data and implement secure page logins and account access to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security.

Cookies

Our Website uses cookies, which are small digital files stored in your web browser that enable us to track your return visits. Your browser settings may allow you to block these cookies, though we recommend enabling them to help personalize your experience on our site.

Types of Cookies We Use

  • Necessary/Essential Cookies: Session cookies are essential for website functionality and authentication.

  • Cookies Policy/Notice Acceptance Cookies: Persistent cookies to remember if you've accepted our cookies policy.

  • Functionality Cookies: Persistent cookies that allow us to remember choices you make on the Website, such as language preference.

Third-Party Cookies and Embedded Content

Embedded content (e.g., videos, images, articles) from other websites behaves as if the visitor has visited the other Website, which may collect data about you, use cookies, and monitor your interaction with the content if you are logged in to those websites. We advise you to review the privacy policies of any third-party sites linked to or embedded in our Service.

For more information about cookies, visit our Cookies Policy or the Cookies section of this Privacy Policy.

Disclosure of Your Personal Data

We do not share or sell personal information outside Sensibilities Day Spa and its designated agents. However, we may disclose your personal data in the following situations:

  • With Service Providers: To facilitate the Service and analyze usage.

  • For Business Transfers: Your data may be transferred during a merger, acquisition, or asset sale. We will provide notice if this occurs.

  • For Legal Reasons: In compliance with legal obligations or to protect the rights, property, and safety of Sensibilities Day Spa, its customers, or the public.

Unless otherwise disclosed in this Privacy Policy, we will never sell or trade your personal information.

Retention of Your Personal Data

Sensibilities Day Spa will retain your Personal Data only for as long as necessary to fulfill the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period unless used to enhance security or comply with legal obligations.

Third-Party Services and Links to Other Websites

Our Service may contain links to websites not operated by Sensibilities Day Spa. We are not responsible for the privacy practices or content of any third-party sites or services. Additionally, we are not responsible for other organizations' privacy, information, or security practices, such as social media platforms, operating systems, or app providers.

Changes to This Privacy Policy

We may update our Privacy Policy occasionally and notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: south@sensibilities-spa.com

  • By phone number: 828-687-8760